FAQs
Frequently asked questions
Shipping
How long does shipping take?
Standard shipping typically takes 2-7 business days. Expedited shipping options are available at checkout for faster delivery. Please note that shipping times may vary during peak seasons.
Do you offer international shipping?
No, we do not offer at the time being. Please see our Shipping Policy page for more details.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through your account on our website.
- Cropped pink crepe knit top
- Square neckline
- Embroidered Aje logo
- Cross back straps
What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact our customer service team immediately with your order number and a photo of the issue. We will assist you in resolving the problem as quickly as possible.
Payments
What payment methods do you accept?
We accept COD, Bank Transfer, and major credit and Debit cards and other secure payment options. You can select your preferred payment method at checkout.
Do you offer gift cards?
No
How do I know when new products are released?
Sign up for our newsletter to stay updated on new product releases, special promotions, and exclusive offers. You can also follow us on social media for the latest updates.
Returns and Exchanges
What is your return and exchange policy?
We accept returns and exchanges within 7 days of purchase. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return or exchange, please visit our Returns and Exchanges page for instructions.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders cannot be modified once they have been processed and shipped.
What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact our customer service team immediately with your order number and a photo of the issue. We will assist you in resolving the problem as quickly as possible.
Product and General Questions
What sizes do you offer?
We offer a range of sizes from S to XXL. Please refer to our size chart on each product page for detailed measurements and guidance on finding the perfect fit.
How do I care for my t-shirts?
We recommend washing your t-shirts inside out in cold water with similar colors. Tumble dry on low or hang to dry. Avoid using bleach or harsh detergents to maintain the quality and color of your t-shirts.
Are your t-shirts eco-friendly?
We are committed to sustainability and use eco-friendly materials and processes wherever possible. Please check the product descriptions for more information about the materials used in each item.
Do you offer custom designs?
Currently, we do not offer custom designs. However, we are always open to feedback and suggestions for future collections. Feel free to reach out to us with your ideas!
